Refund & Return Policy
Last Updated: 19 September 2026
At TeaBoozing, we want you to be happy with your purchase. If, for any reason, you need to return a product, we have kept our return process simple and straightforward.
Please read the following policy carefully before requesting a return.
1. Return Period
You may request a return within 3 days from the date your order is delivered to you, as recorded by our courier or delivery partner.
After the 3-day return period has expired, we may not be able to accept a return request, except where the product received is damaged, defective or incorrect.
The return request must be raised within 3 days of delivery.
2. Conditions for Accepting a Return
To be eligible for a return, the product must meet all of the following conditions:
- The return request must be raised within 3 days of delivery.
- The product must be completely unused.
- The product must be undamaged and in its original condition.
- The product must be returned in its original packaging, wherever applicable.
- Any seals, labels, tags or packaging that form part of the product should remain intact.
- The complete quantity purchased must be returned.
- Partial returns or returns of only a portion of the quantity purchased will not be accepted.
- The returned product must be received by TeaBoozing in good, saleable condition.
Important
For example, if you purchase 3 units of a product, all 3 units must be returned together for the return to qualify.
A product that has been opened, used, consumed, partially consumed, damaged, altered or returned in incomplete quantity will not qualify for a refund.
3. Return Pickup
Once your return request is approved, TeaBoozing will arrange the return pickup through our courier or logistics partner.
You do not need to arrange the return shipment yourself unless we specifically instruct you to do so.
TeaBoozing will bear the applicable return shipping cost for an approved return.
The product should be securely packed so that it reaches us safely and in the same condition in which it was received.
4. Products Received Damaged, Defective or Incorrect
If you receive:
- A damaged product
- A defective product
- An incorrect product
- A product different from what you ordered
please contact TeaBoozing as soon as possible after delivery.
We may ask you to provide photographs or other information to help us verify the issue.
Depending on the circumstances, we may arrange a replacement or approve a return and refund.
For damaged, defective or incorrect products, please do not use or consume the product before contacting us.
5. Refund Eligibility
A refund will be processed only after the returned product has been received by TeaBoozing and inspected.
The product must be:
Unused + Undamaged + Complete in Quantity + In Original Condition
If the returned product meets these conditions, you will be eligible for a refund of the full amount paid for the returned product.
If the product has been used, opened, consumed, damaged, partially returned, or is not returned in its full quantity, the return may be rejected and a refund may not be issued.
6. Refund Processing
Once we receive the returned product, we will inspect it to confirm that it satisfies the conditions of this Return & Refund Policy.
If the return is approved, the refund will be initiated to the original payment method used for the purchase.
The time taken for the refund to appear in your account may depend on your bank, card issuer, payment gateway or other financial institution.
TeaBoozing is not responsible for delays caused by the customer’s bank, payment provider or financial institution after the refund has been successfully initiated by us.
7. Cash on Delivery Orders
For orders placed using Cash on Delivery (COD), the refund cannot be made back to the original payment method because no online payment was made.
For an approved COD return, TeaBoozing will arrange the refund through an appropriate electronic payment method, such as bank transfer or UPI.
The customer may be required to provide accurate bank or UPI details for processing the refund.
8. Return of Tea and Consumable Products
TeaBoozing products include flower teas and other tea-related consumable products.
For hygiene, quality and product-safety reasons, a product must be returned unused and in its complete original quantity and condition.
Once a tea product has been opened, used, consumed or partially consumed, it cannot be returned under the normal return policy.
Similarly, if only part of the quantity purchased is returned, the return will not qualify for a refund.
9. Partial Returns
Partial returns are not accepted under our standard return policy.
If an order contains multiple units of the same product, the entire quantity of that product must be returned together.
For example:
If you purchase 5 packs and wish to return them, all 5 packs must be returned unused and in acceptable condition.
Returning only 2 or 3 packs from the order will not qualify for a refund.
10. Return Inspection
All returned products are subject to inspection after they reach TeaBoozing.
We reserve the right to reject a return if, upon inspection, the product:
- Has been used or consumed
- Has been opened
- Is damaged
- Is incomplete
- Is missing part of the purchased quantity
- Has been altered or tampered with
- Is not in its original condition
- Cannot reasonably be resold in its original condition
If a return is rejected after inspection, TeaBoozing may contact you regarding the next steps for the product.
11. Order Cancellation
If you wish to cancel an order, please contact us as soon as possible after placing the order.
We will make reasonable efforts to cancel an order before it has been processed or shipped.
Once an order has been shipped, cancellation may no longer be possible and you may need to follow the applicable return process after delivery.
For prepaid orders that are successfully cancelled before dispatch, the applicable refund will be processed to the original payment method.
12. No Refund Without Return
For a normal change-of-mind return, a refund will be processed only after the product has been successfully returned to TeaBoozing and has passed our return inspection.
Simply raising a return request does not automatically make an order eligible for a refund.
13. Return and Refund Process
To request a return:
Step 1: Contact TeaBoozing within 3 days of delivery.
Step 2: Provide your order number and the reason for the return.
Step 3: If required, provide photographs or other information requested by our team.
Step 4: Once approved, TeaBoozing will arrange the return pickup.
Step 5: The returned product will be received and inspected by our team.
Step 6: If the product is received in full quantity, unused, undamaged and in its original condition, the refund will be initiated.
Step 7: The refund will be sent to the original payment method, or through an appropriate electronic payment method for COD orders.
14. Important Time Limits
Please remember these two important timelines:
Return Request
Within 3 days of receiving your order.
Refund
After the returned product is received by TeaBoozing, inspected and approved, the refund will be initiated. We aim to process approved refunds within 7 days of receiving the returned product.
The time taken for the amount to actually reflect in your account may vary depending on the payment provider or bank.
15. Contact Us
If you have a question about a return, refund, damaged product or incorrect order, please contact TeaBoozing through the contact details provided on our website.
When contacting us regarding an order, please keep your order number ready so that we can assist you more quickly.
TeaBoozing
Website: teaboozing.com
Last Updated: 19 September 2026